TERMS & CONDITIONS.
Terms & Conditions - the basics
By utilising our website payments / store, you agree to comply with and be bound by the following terms and conditions of use.
Services Provided
Our website facilitates the purchase of products (“Products”) and processes payments securely for purchase of those products, or for donations.
We collect personal information necessary to process transactions, including but not limited to name, address, email, and payment information.
Payment Processing
When you make a purchase through our website, you authorize us to process your payment and charge your chosen payment method.
Payments are processed securely through third-party payment processor (eWay). We do not store credit card details on our servers.
Personal Information
We collect, store, and process personal information in accordance with our Privacy Policy.
Your personal information is used solely for the purpose of processing your donation / purchase order, providing customer service, and complying with legal obligations.
We do not use your personal details provided during purchase to sign you up to our newsletter or mail-outs. If you would like to be included on these, please use the appropriate sign-up forms.
Refunds
Our refund and returns policy is in line with Consumer law. Donations to not-for-profit organisations under the law are typically considered irrevocable and undesignated, meaning they are not subject to refund unless there are specific circumstances, such as misleading or deceptive conduct.
However, refunds may be given in cases of error. Please contact us with you concern and we will endeavour to do our best to assist.
Changes to Terms and Conditions
We reserve the right to modify or replace these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes acceptance of those changes.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state of Victoria, Australia. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the state of Victoria, Australia.
Contact us at info@operationcleft.org.au for any questions.